Your brief
Our workshop competes on hourly rates and a wide parts range. Three conversations suggest that city-bike owners mainly worry about how long they will be without their bike. We want to explore a different approach.
Possible draft
Fictional example: a cycle workshop
Possible choices: remove unnecessary package options, reduce the standard parts inventory, improve clarity about collection and develop a regular maintenance slot. This is a pilot proposal; three conversations do not establish demand across the market.
