Jarvis for business clients: the product appendix
If you take Jarvis through a business or an organisation, these agreements apply on top of the general terms and conditions. They cover what Jarvis is, how you deploy agents responsibly, whose data it remains and what happens when an AI model or a connection changes.
This page applies to a business purchase. If you take out Jarvis yourself as a private individual, the consumer terms for Jarvis apply and this page does not. The difference affects your rights, so read the block below on which set applies to whom first.
This is the English edition of a document that is binding in Dutch. Dutch law governs the agreement, and where the Dutch text names a Dutch statutory article this version keeps it and adds the counterpart that applies where you are established.
- DOC.V3aWhich set applies to youwho for
- DOC.V3bWho you are contracting withparties
- DOC.V3cWhat Jarvis is, and what is in your planthe service
- DOC.V3dWhat we expect from you in useresponsible use
- DOC.V3eWhat Jarvis is not forlimits
- DOC.V3fWhose data it staysdata and models
- DOC.V3gModels and connections change, and what that meanschanges
- DOC.V3hPrice, tax and cancellingprice
- DOC.V3iWhich document wins if two of them clashorder of rank
- DOC.V3jThe rest of the documentsfurther reading
# The order of this document, with the code that sits above each part.
# The marker walks the parts; it does not show where you are reading.
Which set applies to you
There are two sets of terms for Jarvis, and which one applies depends on who is buying.
This page: a business purchase
If you take Jarvis through a sole trader, partnership, foundation, association, limited company or another organisation, you are not a consumer and this product appendix applies. When you sign up you confirm that you are acting for the purposes of your trade, business, craft or profession, and you give correct company and billing details. This appendix applies together with the general terms and conditions and whatever a quotation or order confirmation says.
The statutory right to cancel within fourteen days does not apply to a business purchase. That right exists for consumers.
The other page: consumers
If you are an individual and you are not taking out Jarvis for your trade, business, craft or profession, you are a consumer. Then the consumer terms for Jarvis apply. That page carries the price including tax, direct debit, cancelling, complaints and the fourteen day right to cancel with the model form. In that case that page comes before this one.
The same line is drawn in United Kingdom law, which defines a consumer as "an individual acting for purposes that are wholly or mainly outside that individual's trade, business, craft or profession", section 2(3) of the Consumer Rights Act 2015, checked 25 August 2026.
Not sure?
Then do not simply pick one, email sales@theseo.nl. If a consumer is accepted as a business client anyway, mandatory consumer rights come before what is written here. We may not write those rights away and we do not try to.
Who you are contracting with
The other party is Mansotti. TheSEO is a trading name of Mansotti and Jarvis is a product of TheSEO. Everything below you agree with Mansotti, even where the screen only says TheSEO or Jarvis.
| Business | Mansotti. TheSEO is a trading name of Mansotti |
| Dutch Chamber of Commerce (KVK) | 77834453 |
| Dutch VAT identification number | NL003245282B11 |
| Registered address | Albert Plesmanring 9, 3712 DA Huis ter Heide, the Netherlands |
| sales@theseo.nl | |
| Telephone | +31 6 29 91 97 56 |
Open point, stated rather than filled in: the legal form of Mansotti is not given here, because it has not been confirmed from a current extract of the Dutch Chamber of Commerce. It will be added once that extract is in. For a reader in the United Kingdom this block is also the identification required by regulation 6 of the Electronic Commerce (EC Directive) Regulations 2002, checked 25 August 2026. We would rather leave a field out than fill it in with something we have not verified.
What Jarvis is, and what is in your plan
Jarvis is an AI working and knowledge environment tied to your organisation. It holds memory, tasks, an inbox, insights, team and organisation management, agents, connections to other systems and access through MCP. You use Jarvis through a browser; nothing is shipped to you and access lasts as long as your subscription lasts.
What belongs to your plan
Your plan includes the features that are shown as active in the live account environment. That is the measure. Not a screenshot on a product page, not an announcement in a blog and not something mentioned in a conversation. If you see a feature on the site that is not switched on in your account, it is not in your plan.
What expressly does not belong to it
- Your own AI subscriptions. If you use a model from another provider, that bill and those terms stay yours. We do not sell tokens and we do not determine what such providers charge or make available.
- A judgement about what a model says back. Jarvis supplies context to models. What comes out of that can be wrong or incomplete.
- Advice, setup and guidance by people. Those are separate services with their own engagement and their own price.
What we expect from you in use
Jarvis can act on behalf of your organisation. That is why there are obligations on your side too.
You instruct your own people
Within your organisation you record which data may go into Jarvis and which may not, and you make clear that a human checks the outputs. You appoint authorised administrators, keep accounts personal and report suspected misuse as soon as you see it.
Agents get as few permissions as possible
An agent gets only the rights it needs for its task. Publishing, paying, deleting, sending a message outside the organisation or any other sensitive action requires express authorisation. An agent that could do such things unasked is set up wrongly.
External input is untrusted
Documents, web pages and the output of connected tools are input, not instructions. Such content may not overwrite system instructions, the boundary between organisations, or the storage of keys and passwords. On our side that is a design rule, and on your side it is a reason to check what you feed an agent.
What is not allowed
Not permitted: unlawful surveillance, discriminatory decision making, malware, deception, unauthorised access, infringement of other people's rights, and any use for which a mandatory assessment or licence is missing.
What Jarvis is not for
Jarvis is not an independent legal, tax, medical, financial or personnel decision maker. It supplies context and text; the decision stays with a person in your organisation.
If you want to deploy Jarvis for something that counts as prohibited or as high risk under the European AI Act, that cannot happen silently. Think of decisions about recruitment, assessment or dismissal, of access to services, or of monitoring employees. Such use requires a separate assessment and a separate agreement first. If you do it anyway without that step, that use is in breach of this appendix.
If you process personal data with Jarvis, we are the processor and you are the controller. What we process on your behalf is recorded in the data processing agreement, of which appendix B covers Jarvis. Which parties look on at our instruction is on the sub-processor register, and what we process for our own administration and security is in the privacy statement.
Open point for a client established in the United Kingdom: the transfer route from the United Kingdom to the European Union and the instrument that belongs with it have not been established from a source, and neither has whether we have to appoint a representative in the United Kingdom under article 27 of the UK GDPR. Until both are settled, we make no compliance claim about either. The data processing agreement is where that will be recorded, not here.
Whose data it stays
What you put into Jarvis stays yours. We only get the right of use we need in order to deliver the service: storing, displaying, searching, keeping versions and passing on to the models you use in your environment. Nothing further.
No training on your content
We do not use your content for generic training of models. That only happens if you expressly choose it, and as long as you do not, it does not happen.
Which model suppliers we may use
A model supplier may only be used once its purpose, data location, retention period, data processing agreement and the basis for transfer outside Europe have been approved and recorded in our supplier register. If a supplier is not in there, no client data goes to it.
When it ends
If the agreement stops, you have thirty days to export your data or to have it deleted. After that the production environment is cleared and the remaining copies go with the ordinary backup cycle. Whatever you are legally required to keep, you keep in your own records.
Models and connections change, and what that means
AI models, connectors and external interfaces change faster than software used to. That is the reality this product runs in, and it is written here so that it is not a surprise.
We may replace one model with another, provided privacy, security and the core function are reasonably preserved. If a change materially affects quality, or leaves your data somewhere else, that change goes through the supplier and AI risk assessment again before it goes live.
If something material changes in what you have bought, we tell you in advance as far as that reasonably can be done, with a version, an understandable summary and a date it takes effect. Where the law or the agreement requires it, you get a reasonable opportunity to object or to cancel. Changes needed for security or legal reasons may take effect immediately.
Faults and discontinuations at third parties can affect features. We take reasonable measures against that, but we do not guarantee the working of other people's services.
Price, tax and cancelling
What you see before you pay
This is a business product, so prices are shown exclusive of VAT. Before you pay you see the plan, the billing period, the amount excluding VAT, the VAT amount and the total, plus the start date, the automatic renewal and how you cancel. Nothing is activated quietly. Every price says whether tax is included, because for a reader in the United Kingdom regulation 6(2) of the Electronic Commerce (EC Directive) Regulations 2002 requires it, checked 25 August 2026.
How the tax works on your invoice
How the tax lands depends on where your business is established, not on where we are. That is worth setting out, because the reverse charge means an invoice arrives without any VAT on it and that surprises people.
| Who you are | How tax works | Source |
|---|---|---|
| Business in the United Kingdom | The place of supply is where you are. You account for the tax yourself under the reverse charge; we invoice without Dutch VAT. | HMRC, VAT Notice 741A |
| Business elsewhere in the EU with a valid VAT identification number | Reverse charge. We invoice without Dutch VAT and put your number on the invoice. We check that number before we invoice. | Your Europe, cross-border VAT |
| Business in the Netherlands | Dutch VAT at 21 per cent on the invoice. | Belastingdienst, VAT rates |
| Business without a valid VAT identification number | No reverse charge. We discuss the treatment with you in writing before any quotation goes out, because the answer depends on your country and we do not guess it. | not applicable |
All four rows were checked on 25 August 2026. If your situation is not one of these four, ask us and we will look it up before we answer rather than after.
The current amounts are on the pricing page. That page and the payment catalogue are supposed to run the same version. If they differ, the order does not go through until it is right. That is not an inconvenience but a deliberate brake: an amount that turns out differently afterwards should not be possible.
Where this stands: the public price source for Jarvis carries the status of a proposal in validation and self-service payment is switched off. It was read again at the source on 25 August 2026 and it carries its own review date of 18 August 2026. That is why no amount and no rate table appear on this page. An amount appears here only when the price source, the order screen and the payment provider demonstrably run the same version, with the business rate excluding tax and the consumer rate including tax shown separately. As long as those two displays have not been pulled apart, an amount here would be misleading.
A business subscription runs per period and renews automatically for as long as you do not cancel. You cancel in your account or by email to sales@theseo.nl. The cancellation stops the next renewal; the period you have already paid for simply runs out. Access follows the verified payment status: if payment stays outstanding, access can be suspended. Suspending is not cancelling, and your data stays where it is during that period.
Which document wins if two of them clash
There are several documents about the same working relationship. If they clash, this order applies, from strongest to weakest:
- Mandatory law. What the law prescribes always wins, including over what is written here. For a consumer that includes the mandatory rules of the country they live in.
- A signed order confirmation or quotation.
- The data processing agreement, for everything we process on your behalf that is personal data.
- This product appendix.
- The general terms and conditions.
- Public explanation and marketing copy, such as a product page or a blog.
That last line is the important one: marketing may never promise more than the contract does. If you read a wider promise somewhere on this site, the marketing copy is wrong and this document is not.
A ranking is easy to write down and awkward to apply, because in practice you are holding two sentences and wondering which one you may rely on. So here are three real clashes, run through the ladder above.
# Above all three sits rank 1, mandatory law, and it is not in the picture because it never enters the comparison: it applies whatever the two documents say.
# Note what case 01 does not settle. The appendix winning does not make the wider promise disappear quietly. A promise we published and cannot keep is a mistake on our side, so correcting that page is part of resolving it, not an afterthought.
# If you find a clash that this ladder does not settle, tell us. That is a defect in the documents and not a puzzle for you to solve.
The rest of the documents
This page is about the agreements around Jarvis on a business purchase. What applies in general is in the general terms and conditions. What we do with personal data is in the privacy statement and on the sub-processor register. How Jarvis handles security, logging, incidents and the AI Act, plus the status of every document, is in the trust centre.
What Jarvis is and what it costs is on the product page and the pricing page. If you sign up as a private individual, read the consumer terms instead. The Dutch original of this document, which is the binding version, is at voorwaarden/jarvis-zakelijk (NL).
Where this stands: the double source has been removed. Under LEG.J01 in the trust centre there is no separate terms text any more, but an explanation that sends you on to the consumer or the business set. This page is the applicable business text from the compliance register, version 1.0 of 11 August 2026, with this English edition dated 25 August 2026.
Product appendix version 1.0 · drawn up on 11 August 2026 · English edition 25 August 2026